This guide walks you through setting up your ShipSavvy Sandbox API environment for testing purposes. It covers creating an account, retrieving API credentials, and accessing documentation.
1. Create Your Sandbox Portal Account (2 minutes)
Click Register and complete the form with your details.
Check your email for a verification code and enter it to activate your account.
Note: The Sandbox Customer Portal is where you manage company details and retrieve your API credentials for the sandbox environment.
2. Log in & Retrieve Public API Credentials
Log in to the Sandbox Customer Portal.
Complete your Business Profile (company name, address, etc.).
Go to Account Settings.
Under API Public Token:
If a token already exists, click Copy Public Token.
To generate a new one, click Regenerate Token.
⚠ Important:
Store the API Public Token securely.
Treat it like a password—never share it in plain text.
Rotate the token if it is ever exposed.
3. Explore the API Documentation
Visit the ShipSavvy Sandbox API Docs.
Review the available endpoints, which include:
Rates – Fetch shipping rates.
Shipments – Create and manage shipments.
Labels – Generate shipping labels.
Tracking – Retrieve tracking updates.
The docs also provide:
Required request fields.
Sample payloads.
Example responses.
Next Steps
Use your API token to authenticate requests in the sandbox environment.
Test endpoints thoroughly before moving to production.
Contact the ShipSavvy support team if you encounter issues during setup.
Email: customerservice@shipsavvy.com
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